Course Name

How To Master Sales Skills

Contact Hours: 10

Course Description

PIN code provided for this course allows unlimited on-line access for 90 days. The How to Master Sales Skills bundle will develop the most essential skills in sales personnel without extensive away-from-work classroom training. Based on fundamental best practices, these courses prepare new sales personnel to be effective. They create a common baseline set of processes for an entire sales organization, regardless of previous experience, to follow as standard procedures. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can`t use Netscape or other browsers for this training.

Outcome

Upon completion of this course, students will be able to learn: Effective selling basics Sales prospects Telephone skills and cold calls Negotiation Closing deals

Assessment

Each course ends with a 20-question test made up of 10 true/false questions and 10 multiple-choice questions. If the Student achieves a 70% or higher on the test, then the training allows them to print out a Certificate of Completion. This test may be taken as many times as the Student wants during the licensed, on-line access period. No other testing or tracking is provided and, due to the personal nature of some of the skills tested, these scores are not recorded or tracked (besides the student themselves being able to print the certificate if they score >70% on the optional test).

Outline

Basics of Effective Selling Strategy  Prepare to sell Know your customer and your business Appreciate the business mission and purpose Understand what marketing support is available Know your product Determine features that sell.