Course Name
Six Sigma Management and Leadership Training Program

Contact Hours: 20

Course Description
In the 21st Century, and its global economy, the skills of Process Efficiency is paramount to an organization`s longevity and success. This course provides an in depth look at the Six Sigma management and leadership principles originally developed by Motorola and perfected by corporations like General Motors and General Electric.

Find out how Six Sigma is applied in service and product based companies to improve profits and customer satisfaction simultaneously. We will also provide an in depth analysis of Six Sigma strengths, weaknesses, opportunities and threats as we size it up among other popular management and leadership theories and methods.

Readings will be posted on the LearningManagement system and as such there are no textbooks needed for this course.

Upon completion, you will have the information necessary to evaluate and implement the Six Sigma method of management and leadership. Participants will learn the language and DMAIC methodology of Six Sigma and what results are expected from implementation. Participants will also be able to objectively evaluate Six Sigma as compared to other popular management and leadership theories and methods.

In this self-directed course, evaluation of student performance will consist of successfully completing the Action Assignments in each Module of learning. At the conclusion of this course you will be required to send a self-generated report that is specific to new knowledge gained and its application in business and industry. You will also address your assignments and work completed. This information will be evaluated and a final grade given.


This course is entirely self-paced and can be completed in as little as 1-2 hours per module of learning. Please see the following information for more details regarding the 10 modules of this course.

  • Six Sigma Argot and Glossary of Terms.
  • Six Sigma Quality Elements and Key Characteristics.
  • DMAIC Methodology of Six Sigma.
  • Six Sigma Deployments (Change Acceleration Process versus Workouts).
  • Six Sigma Hierarchy and Personnel.
  • Critical Analysis of Six Sigma.
  • Value of Six Sigma Certification.
  • Comparison of Six Sigma with Other Popular Management/Leadership Theories and Methods such as Zero Defects, Total Quality Management, Ouchi's Theory Z, and Continuous Quality Management.
  • Six Sigma Product and Service Company Examples.
  • Six Sigma Web Resources. Find out what Six Sigma is all about. Where and when it came from. What results are being hailed as heroic. Why it is the latest buzzword in management and leadership forums. Who is succeeding and who is failing, and why. And, ultimately find out if Six Sigma is right for you and your organization with objective criteria based data upon completion of this course.