Course Name

Doing Business in China

Contact Hours: 10

Course Description

In everyday business, it’s more and more common to meet, hold conference calls, and travel overseas. When you’re working with people from an unfamiliar country, how can you gain the knowledge to ensure smooth communication and to avoid an offensive faux pas? Our Doing Business In… courses will quickly give you the background to confidently reach across any cultural divide. In the course, you will be introduced to the culture of China, including greetings, business meetings, and dining. Each lesson includes a video overview to quickly present the most important facts. Audience: This series is for anyone interested in learning about the etiquette of doing business in China. Course Features: Flash and audio provide animated, interactive Lesson Introductions, Activities, and Simulations. Flash scenarios use real world situations to illustrate course concepts. Streaming video scenarios illustrate real world issues and solutions discussed in the course. Audio accompanies each lesson page throughout the course. MindNotes provide printable quick-reference sheets and other files to be used as learners apply their skills on the job. Decision Point activities allow learners to work toward an outcome in an interactive environment. Activities allow learners to apply course concepts in an interactive questioning environment. Exercises allow learners to practice in the actual application being studied. A Course Topics list contains active hyperlinks, permitting quick access to specific topics. Find-A-Word allows learners to look up an unfamiliar term in the Glossary, on the Web, or in a dictionary. In addition, it lets them find other occurrences of the term in the same course. Search text enables learners to rapidly search all text within a course to easily retrieve information required. Courses challenge the learner with a variety of question formats, including multi-step simulations, true/false, multiple choice, and fill-in-the-blank. A skill assessment generates a customized learning path based on the results of a pre-test. Bookmarking tracks the learner's progress in a course.

Outcome

By completing this course you will learn to: Describe how cultural intelligence can help you through the formality of Chinese business etiquette Define the concepts of guanxi and mianzi and their importance in Chinese culture Apply cultural intelligence as you make plans to do business in China Choose culturally appropriate behavior and modes of communication when meeting Chinese associates Describe the etiquette typical of a Chinese banquet, from beginning to end

Assessment

Students may master the course/s by achieving a percentage at or above 70% for each individual lesson, through their scoring results of the course questions, the skill assessment, or a combination of both.

Outline

Lesson 1 Cultural Intelligence   Lesson 2 Chinese Culture  Lesson 3 Preparation   Lesson 4 Business Meetings  Lesson 5 Business Dining