Course Name

CompTIA A+ Certification: A Comprehensive Approach (Exams 220-801 and 220-802)

Contact Hours: 40

Course Description

If you are getting ready for a career as an entry-level information technology (IT) professional or personal computer (PC) service technician, the CompTIA® A+® Certification course is the first step in your preparation. The course will build on your existing user-level knowledge and experience with personal computer software and hardware to present fundamental skills and concepts that you will use on the job. In this course, you will acquire the essential skills and information you will need to install, upgrade, repair, configure, troubleshoot, optimize, and perform preventative maintenance of basic personal computer hardware and operating systems. The CompTIA A+ Certification course can benefit you in two ways. Whether you work or plan to work in a mobile or corporate environment where you have a high level of face-to-face customer interaction, where client communication and client training are important, or in an environment with limited customer interaction and an emphasis on hardware activities, this course provides the background knowledge and skills you will require to be a successful A+ technician. It can also assist you if you are preparing to take the CompTIA A+ certification examinations, 2012 objectives (exam numbers 220-801, 220-802), in order to become a CompTIA A+ Certified Professional. Students who purchase this course have unlimited access to course materials, 1 year post course completion and will automatically receive any updates or revisions specific to this course. This course can be completed as quickly as you care to work through the self-study lessons.

Outcome

Students who use this product will understand knowledge pertaining to CompTIA A+ Exam 220-801 and 220-802, and will be prepared to take the CompTIA A+ 220-801 and 220-802 exams.

Assessment

Students who use this product will assess themselves through a self-assessment question bank.

Outline

Lesson 1: Hardware Fundamentals Topic A: Computer System Components Topic B: Storage Devices Topic C: Device Connections and Interfaces Lesson 2: Operating System Fundamentals Topic A: Personal Computer Operating Systems Topic B: Windows Control Panel Utilities Topic C: Command Line Tools Topic D: Windows Security Settings Topic E: Windows Operating System Tools Lesson 3: Operational Procedures Topic A: Basic Maintenance Tools and Techniques Topic B: Electrical Safety Topic C: Environmental Safety and Materials Handling Topic D: Professionalism and Communication Lesson 4: Peripheral Components Topic A: Install and Configure Display Devices Topic B: Install and Configure Input Devices Topic C: Install and Configure Expansion Cards Topic D: Install and Configure Multimedia Devices Lesson 5: Managing System Components Topic A: Motherboards Topic B: CPUs and Cooling Systems Topic C: Select and Install Power Supplies Topic D: RAM Types and Features Topic E: Install and Configure Storage Devices Topic F: Configure the System BIOS Lesson 6: Installing and Configuring Operating Systems Topic A: Implement Virtualization Topic B: Install Microsoft Windows Topic C: Windows Upgrades Topic D: Windows Preventive Maintenance Lesson 7: Customized Client Environments Topic A: Standard Clients Topic B: Custom Client Environments Lesson 8: Networking Technologies Topic A: Physical Network Connections Topic B: TCP/IP Topic C: Network Connectivity Topic D: Ports and Protocols Topic E: Set Up and Configure Windows Networking Topic F: Networking Tools Lesson 9: Installing, Configuring, and Maintaining SOHO Networks Topic A: Install and Configure SOHO Networks Topic B: SOHO Network Security Lesson 10: Supporting Laptops Topic A: Laptop Hardware and Components Topic B: Install and Configure Laptop Hardware Components Lesson 11: Mobile Computing Topic A: Mobile Device Technologies Topic B: Configure Mobile Devices Lesson 12: Supporting Printers Topic A: Printer Technologies Topic B: Install, Configure, and Maintain Printers Lesson 13: Security Topic A: Security Fundamentals Topic B: Security Threats and Vulnerabilities Topic C: Security Protection Measures Topic D: Workstation Security Lesson 14: Troubleshooting Hardware Components Topic A: Troubleshooting Theory Topic B: Troubleshoot Video and Display Devices Topic C: Troubleshoot Hard Drives and RAID Arrays Topic D: Troubleshoot System Components Topic E: Troubleshoot Laptops Topic F: Troubleshoot Printers Lesson 15: Troubleshooting System-Wide Issues Topic A: Troubleshoot Operating Systems Topic B: Troubleshoot Wired and Wireless Networks Topic C: Troubleshoot Common Security Issues