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Course Name
Team Management - Enabling Teams

Contact Hours: 3

Course Description
In this course you will learn to build a supportive and enabling team environment. You will learn how to encourage members to think like a team, how to provide adequate time to perform and meet, and demonstrate faith in the members’ capacity to achieve.

Your expert-led training is presented by Rick James. Rick James has worked in the computer industry since 1985, when he began his career as a computer science major working for WordPerfect Corporation. His interests later turned from software development to business and marketing within the computer industry. James was a co-founder of Makau Corporation. His goal is to provide good technical and business training in laymen's terms. He presents complex concepts in ways that all employees in an organization or an individual student can understand.

Frequently Asked Questions

How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the online video instruction is close to 3 hours. However to maximize the learning experience, that online video instruction is broken into many smaller topic segments that tend to be 10-15 minutes in length, and many have optional activities as well.

Will I be able to work at my own pace? Yes. The modular format of the instruction method allows you to proceed according to your own pace. Your personal schedule governs your completion time.

Are there any required books for the course? No. the printable materials are accessible from within each course segment and can be viewed online as well. These are included at no additional cost to you.

Can I assess what I have learned? Yes. Each self-paced unit has an associated assessment quiz. From there you will be able to determine if you understood the concepts or if you still need to review the materials further.

What are the advantages of taking this course online? Always accessible…on demand…single login…easy to manage…work at your own pace…these are just a few of the many advantages.

By completing this course you will learn:
  1. How to encourage members to think like a team
  2. How to provide adequate time to perform and meet
  3. How to demonstrate faith in the members’ capacity to achieve
Enroll today in this course to start your learning.

Evaluation of your performance will be based on...
  1. Individual module quizzes which can be taken before or after the training section
  2. Post quiz that assesses the combined topics covered within the complete courses level
Completing a self-directed course: It will be your responsibility to access the course through your individual login, learn from the one-on-one instruction segments, and assess your level of retention with the post tests. All course materials will remain accessible online for the period of the subscription access. The printable study guides can be retained indefinitely as a means of refreshing your skills after a period of time.

Team Empowerment

Team Fundamentals
  • Why Teams?
  • The Evolution of Teams
  • Groups vs. Teams
  • Common Assumptions
  • Life Cycles
  • Forming
  • Storming
  • Norming
  • Performing
  • Adjourning
  • Colleagues
Organizational Environment

Mistakes that Managers Make

Establishing the Team

  • Choosing Team Members
  • Team Members Vary in…
  • Setting Goals
  • Team Rewards
  • Work Exercises
  • Colleagues
  • Colleagues Response
Letting Go
  • Best Team Practices
  • Time
  • The Classic Paradox
Checking In
  • Evidence of Teamwork
  • Is the Team Empowered?
  • Work Exercise
Why Teams Don’t Work
  • Management Interventions
  • Intervention Protocol
Learning Teams
  • Characteristics of Learning Teams
  • Improvement Process of Discipline
  • Benefits of Continuous Learning
  • Work Exercise
  • Colleagues
  • Colleagues Response
  • Course Summary