Course Name
CompTIA A+ Certification: A Comprehensive Approach (Exams 220-801 and 220-802)

Contact Hours: 40

Course Description
If you are getting ready for a career as an entry-level information technology (IT) professional or personal computer (PC) service technician, the CompTIA® A+® Certification course is the first step in your preparation. The course will build on your existing user-level knowledge and experience with personal computer software and hardware to present fundamental skills and concepts that you will use on the job. In this course, you will acquire the essential skills and information you will need to install, upgrade, repair, configure, troubleshoot, optimize, and perform preventative maintenance of basic personal computer hardware and operating systems.

The CompTIA A+ Certification course can benefit you in two ways. Whether you work or plan to work in a mobile or corporate environment where you have a high level of face-to-face customer interaction, where client communication and client training are important, or in an environment with limited customer interaction and an emphasis on hardware activities, this course provides the background knowledge and skills you will require to be a successful A+ technician. It can also assist you if you are preparing to take the CompTIA A+ certification examinations, 2012 objectives (exam numbers 220-801, 220-802), in order to become a CompTIA A+ Certified Professional.

Students who purchase this course have unlimited access to course materials, 1 year post course completion and will automatically receive any updates or revisions specific to this course. This course can be completed as quickly as you care to work through the self-study lessons.

Students who use this product will understand knowledge pertaining to CompTIA A+ Exam 220-801 and 220-802, and will be prepared to take the CompTIA A+ 220-801 and 220-802 exams.

Students who use this product will assess themselves through a self-assessment question bank.

Lesson 1: Hardware Fundamentals

Topic A: Computer System Components
Topic B: Storage Devices
Topic C: Device Connections and Interfaces

Lesson 2: Operating System Fundamentals

Topic A: Personal Computer Operating Systems
Topic B: Windows Control Panel Utilities
Topic C: Command Line Tools
Topic D: Windows Security Settings
Topic E: Windows Operating System Tools

Lesson 3: Operational Procedures

Topic A: Basic Maintenance Tools and Techniques
Topic B: Electrical Safety
Topic C: Environmental Safety and Materials Handling
Topic D: Professionalism and Communication

Lesson 4: Peripheral Components

Topic A: Install and Configure Display Devices
Topic B: Install and Configure Input Devices
Topic C: Install and Configure Expansion Cards
Topic D: Install and Configure Multimedia Devices

Lesson 5: Managing System Components

Topic A: Motherboards
Topic B: CPUs and Cooling Systems
Topic C: Select and Install Power Supplies
Topic D: RAM Types and Features
Topic E: Install and Configure Storage Devices
Topic F: Configure the System BIOS

Lesson 6: Installing and Configuring Operating Systems

Topic A: Implement Virtualization
Topic B: Install Microsoft Windows
Topic C: Windows Upgrades
Topic D: Windows Preventive Maintenance

Lesson 7: Customized Client Environments

Topic A: Standard Clients
Topic B: Custom Client Environments

Lesson 8: Networking Technologies

Topic A: Physical Network Connections
Topic B: TCP/IP
Topic C: Network Connectivity
Topic D: Ports and Protocols
Topic E: Set Up and Configure Windows Networking
Topic F: Networking Tools

Lesson 9: Installing, Configuring, and Maintaining SOHO Networks

Topic A: Install and Configure SOHO Networks
Topic B: SOHO Network Security

Lesson 10: Supporting Laptops

Topic A: Laptop Hardware and Components
Topic B: Install and Configure Laptop Hardware Components

Lesson 11: Mobile Computing

Topic A: Mobile Device Technologies
Topic B: Configure Mobile Devices

Lesson 12: Supporting Printers

Topic A: Printer Technologies
Topic B: Install, Configure, and Maintain Printers

Lesson 13: Security

Topic A: Security Fundamentals
Topic B: Security Threats and Vulnerabilities
Topic C: Security Protection Measures
Topic D: Workstation Security

Lesson 14: Troubleshooting Hardware Components

Topic A: Troubleshooting Theory
Topic B: Troubleshoot Video and Display Devices
Topic C: Troubleshoot Hard Drives and RAID Arrays
Topic D: Troubleshoot System Components
Topic E: Troubleshoot Laptops
Topic F: Troubleshoot Printers

Lesson 15: Troubleshooting System-Wide Issues
Topic A: Troubleshoot Operating Systems
Topic B: Troubleshoot Wired and Wireless Networks
Topic C: Troubleshoot Common Security Issues