Course Name
Coaching Your Team to Higher Performance

Contact Hours: 1

Course Description
This easy-to-follow course guide walks you through the four stages of team development and how to fulfill your changing and complicated role as a coach at each stage. Follow Rosemary Laack's advice and your team will start performing at higher-than-ever levels-starting today!

This course can be completed as quickly as you care to progress through it. As a benefit, the e-learner is provided 1 year post course completion access to this course including any updates that are made to the curriculum from the time of official enrollment.

You will learn:

  • How to avoid errors and oversights that cause confusion
  • The essentials of clear and concise speaking and writing
  • How to correctly use commonly misused words and phrases
  • Embarrassing abuses of language you should be aware of and avoid
  • Creative ways to express yourself and gain attention and acceptance
  • Keys to writing just like you were talking to someone

This course allows for self-directed work and does not require that you take a test. Apply what you have learned to your own projects.


Course Guide

Stage 1: Forming

How to be a positive communicator: Getting people to collaborate as a team

Stage 2: Storming

Coaching in action: How to manage conflicts and prevent communication problems

Stage 3: Norming

The secrets to keeping your team on track and under control no matter what situation arises

Stage 4: Performing

Motivating under pressure—how to be powerful and persuasive and keep your team moving forward