Course Name
Certificate in Supervisory and Managerial Skills

Contact Hours: 300

Course Description
This is for anyone that seeks or is currently in a supervisory and/or managerial role within an organization. Participants will be introduced to the fundamental skills required of new supervisors and/or managers as well as those with experience so as to position them for success in their supervisory or managerial positions. Participants will gain a breadth of exposure to many topics essential to the supervision and managerial process.

Our offers comprehensive training in many important areas, including:
  • Identify your leadership style
  • Explain characteristics of effective leaders
  • Implement an effective performance management plan
  • Effectively make decisions as a leader
  • Allocate your time more effectively
  • Improve listening and communication skills
  • Create an effective benchmarking program to measure productivity
  • Developing a corporate culture
  • Prepare for negotiations
  • Determine BATNA in negotiations
  • Identify essential skills for effective project management
  • Developing a High Performance Organization

The includes 9 courses:
  1. Developing Effective Leadership Skills
  2. Performance Management
  3. Decision Making and Time Management
  4. Effective Interpersonal Communication and Assertion Skills
  5. Productivity and Benchmarking
  6. Management Essentials
  7. Negotiation Strategies
  8. Project Management
  9. High Performance Organizations

Please note: Course of study may be completed earlier than indicated and students retain access for one year from the date of enrollment.

Upon successful completion, students will be well-prepared to step into a supervisory role.

Assessment Tools:
  • Exams
  • Quizzes
  • Practical Experience
  • Online Exercises

Required Book(s)
Students will receive access to all course materials: textbooks and supplementary materials. No additional purchase required.

To receive a complete and comprehensive course outline, please write to Be certain to include both the complete course number and course title with your query.